Yesterday I called Gender Ministry with regards to the leaflet which RFA published with joint efforts with Gender Ministry. I wanted to request for a soft copy of the leaflet.
I was greeted with a rude hello and when I asked who was on the line he asked in a rude voice, who I wanted to talk to. I explained him that I wanted to speak to a senior official and if he was one. His reply was, “Yes! I am one of the most senior officials.” When I asked for his name, his name was even more rude. “Ask what you want to ask.”
In my opinion, this is not the way a government official, specially an official from Gender Ministry should answer a phone call from public. He must be atleast ready to reveal his name, as a sign of politeness.
And then, when I asked him about the leaflet, he doesn’t quite seem to know about it. His answer was, “I don’t know!” I didn’t have much time to waste with him and I hung up the phone.
I was greeted and spoken much better when I called RFA.