Smile and Let Smile

Many leaders listen with good intentions – but restless hands. The moment a problem is shared, their urge to solve appears:
1️⃣ To advise.
2️⃣ To explain.
3️⃣ To make it better quickly.

But most people don’t come to be fixed, they come to be understood.

Listening becomes leadership when advice waits, when silence is allowed to do its work, when understanding is valued more than efficiency.

Fixing can close a conversation, listening keeps it open.

In workplaces where people feel heard, solutions emerge naturally; often from the very person who brought the concern.

Sometimes, the most helpful thing a leader can say is nothing at all.

#SmileAndLetSmile #LiftCulture #CultureCode365