In one of our VibeShift sessions, a participant once said, “When the leader is calm, we feel safe.” That is emotional regulation in action.
I remember, in Lhaviyani, there were moments when frustration rose among the team – yet whenever the mood was regulated gently, conflicts dissolved instead of escalating. We were able to maneuver through our differences with dignity and respect. Because we made it clear they were never personal.
At Damas, being emotionally sound often turned tense customer moments into memorable service experiences. And in leadership circles of an organization that I recently worked with, emotional regulation became the turning point for honest conversations.
Leadership isn’t the absence of emotion: it’s the ability to hold emotion without harming those around. Emotional regulation is a quiet power that shapes culture deeply.
Reflection: What emotion is asking for wiser handling today?
#SmileAndLetSmile #LiftCulture #CultureCode365 Day 24 | Emotional Regulation Is a Leadership Skill
Smile and Let Smile 